TERMS & CONDITIONS

1. Acceptance of Terms

By engaging DrLegend Solutions Informatiques ("DrLegend", "we", "us", or "our") for IT services, you ("Client", "you") acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Services

DrLegend provides a range of IT solutions including but not limited to:

• Network Security & Infrastructure
• Enterprise VoIP Solutions
• Cloud & Infrastructure Solutions
• AI & Business Automation
• Managed IT Services
• White-Label IT Partnerships

The specific scope of services will be outlined in a separate Service Agreement or Statement of Work signed by both parties.

3. Client Obligations

As a client, you agree to:

• Provide accurate and complete information necessary for service delivery
• Grant DrLegend reasonable access to your systems, networks, and premises as required
• Maintain appropriate backups of your data prior to any service engagement
• Designate an authorized representative for communication and approvals
• Comply with all applicable laws and regulations

4. Payment Terms

Payment terms are as follows:

• Invoices are due within 30 days of issuance unless otherwise agreed
• Late payments may incur a 1.5% monthly interest charge
• DrLegend reserves the right to suspend services for overdue accounts
• All prices are in Canadian dollars (CAD) unless stated otherwise
• Applicable taxes (GST/QST) will be added to all invoices

5. Intellectual Property

Unless otherwise agreed in writing:

• All tools, methodologies, and pre-existing intellectual property remain the property of DrLegend
• Custom deliverables created specifically for the client become the client's property upon full payment
• DrLegend retains the right to use general knowledge and skills acquired during the engagement

6. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or sensitive information disclosed during the service engagement. This obligation survives the termination of the service agreement for a period of three (3) years.

Confidential information does not include information that is publicly available, independently developed, or required to be disclosed by law.

7. Limitation of Liability

To the maximum extent permitted by applicable law:

• DrLegend's total liability shall not exceed the fees paid for the specific service giving rise to the claim
• DrLegend shall not be liable for indirect, incidental, or consequential damages
• DrLegend is not responsible for data loss resulting from client-side failures or pre-existing conditions

8. Termination

Either party may terminate the service agreement with 30 days written notice. DrLegend reserves the right to terminate services immediately in cases of:

• Non-payment of invoices
• Breach of these terms and conditions
• Illegal or unethical use of our services

Upon termination, the client is responsible for all outstanding payments for services rendered.

9. Privacy Policy

DrLegend is committed to protecting your privacy. We collect and process personal information only as necessary to deliver our services and comply with legal obligations. We do not sell or share your personal information with third parties without your consent, except as required by law.

10. Governing Law

These Terms and Conditions are governed by the laws of the Province of Quebec and the federal laws of Canada applicable therein. Any disputes shall be resolved in the courts of Montreal, Quebec.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us: